PromptGo Support

Need help with PromptGo? Contact support at gavansmyth@gmail.com.

Privacy Policy

Common Help Topics

• Prompt syncing and catalog updates
• Copy Prompt and Open in AI App actions
• Display issues across iPhone and iPad models
• Bug reports and feature requests

Troubleshooting

1. Open PromptGo Settings and confirm API Base URL is correct.
2. Tap Refresh Prompts and wait for sync completion.
3. Close and reopen the app.
4. If the issue continues, email support with iPhone/iPad model, iOS version, and screenshots.

Response Time

We aim to respond within 1-2 business days.